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Wasgij
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Book Puzzle
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Book Puzzle
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Wasgij
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Book Puzzle
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Wasgij
# Pieces
Book Puzzle
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Wasgij
# Pieces
Book Puzzle
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Wasgij
# Pieces
Book Puzzle
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Wasgij
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Book Puzzle
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Book Puzzle
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Book Puzzle

Frequently Asked Questions

How do I join the Puzzle WorX library?

Simply register online or in person, agree to the borrowing terms, and start selecting puzzles.

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How many puzzles can I borrow at a time?

The borrowing limit varies by membership type and borrowing history.

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How much does it cost to borrow a puzzle?

PuzzleWorX is a non-profit puzzle-sharing organisation, created by puzzle lovers, for puzzle lovers. A small annual membership fee is payable to join, with a discount available to pensioners.

This fee helps us maintain the website, expand our puzzle collection and cover essential administration costs.

Puzzles are then available to members at a minimal borrowing fee, based on the puzzle size, with courier costs added where applicable.

A portion of the borrowing fee is credited back to your membership account when the puzzle is returned in good condition.

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What types of puzzles are available?

Our collection offers something for every puzzle lover, with puzzles categorised by theme, piece count, difficulty, cut and brand.

Choose from a variety of puzzle cuts, including Classic, Random, Whimsical, Figural, Large Piece, Miniature and Specialty, with a wide range of themes, sizes and brands to explore.

Whether you’re looking for an easy-going puzzle or your next challenging masterpiece, there’s something for everyone at PuzzleWorX!

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How do I return a puzzle?

Check that all pieces are accounted for. Take a photo of your completed puzzle and send it to the PuzzleWorX team. Pack the puzzle securely, using the original packaging materials where possible, or following the original packing method as a guide.

Return the puzzle by the due date.

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 Is there a borrowing fee?

Yes. Puzzles are available to members at a minimal borrowing fee, making it easy to enjoy a wide selection without having to purchase every puzzle yourself.

The fee is based on the puzzle size, with courier costs added where applicable. A portion of the borrowing fee is credited back to your membership account when the puzzle is returned in good condition.

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How long can I keep a puzzle?

The standard loan period is four weeks per average puzzle size, but borrowers can indicate their anticipated return date.

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Can I visit the puzzle library in person?

Yes! Visits to the Puzzle WorX library are welcome by prior arrangement.

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How should I store and handle the puzzle?

Keep the puzzle in a clean, dry space, away from pets and small children.

Use sorting trays to keep pieces organised, and cover the puzzle when it’s not in use to help prevent pieces from going missing.

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What if I lose or damage a puzzle piece?

Report any missing or damaged pieces when returning the puzzle. Depending on the circumstances, a replacement fee may apply, or the applicable member credit may be withheld.

Each puzzle box includes a small “PuzzleWorX TLC” zipper bag. If a puzzle needs a little loving care, restoration or a replacement piece, place it in the bag and let us know when returning it.

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What is the quality of puzzles in the library?

Our collection includes over 1,000 carefully screened puzzles. Missing pieces, if any, are clearly noted, and puzzles are restored as needed.

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Can I reserve a specific puzzle?

Yes! You can place a hold on a puzzle online or in person.

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Can I donate puzzles to the library?

Absolutely! We gladly accept puzzles in good condition to help expand our collection.

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How often do you add new puzzles?

We update our collection regularly—check our catalogue for new arrivals!

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